Platform • Architecture
All the control of code. None of the infrastructure overhead. Zero-code inbound carrier telephony, ground truth knowledge RAG, and automated follow-ups on WhatsApp.
Zero-Code • Built For Business
Engineered on a streaming-first audio pipeline that processes speech in real time as the caller talks—rather than waiting for full sentences to finish. Direct WebRTC voice sessions respond in under 900ms (~880ms average), while dedicated PSTN phone lines pair that same engine with standard telecom carrier routing.
Parallel Opus audio, live STT, and first-token synthesis.
Sub-second turnaround on web & app voice streams.
Dedicated clinic numbers routed over telecom trunks.
Starts synthesizing voice on the first LLM token.
Callers don't speak in rigid scripts—they pause, change their minds, and interrupt mid-sentence. Aura AI monitors inbound audio continuously with a 28ms Voice Activity Detection (VAD) loop, halting its own speech the instant a caller barges in and pivoting seamlessly to the new question.
Instantly halts agent speech the moment a caller speaks.
Answers the new question while retaining call state.
Zero self-interruption or robotic audio clipping.
Warm, unhurried vocal pacing for patient trust.
“We offer preventive consultations, routine dental cleanings, and cosmetic teeth whiten—”
“Wait—sorry to interrupt! How much does teeth whitening cost, and do you have any slots this afternoon?”
“No problem at all! Teeth whitening is ₹4,500 including shade analysis, and Dr. Sharma has an opening today at 4:30 PM. Shall I lock that in for you?”
Instead of guessing or relying on generic AI training data, Aura AI grounds its answers directly in your uploaded clinic documents, fee schedules, and SOPs. When a caller asks a specific question, the agent runs a semantic vector search across your files, extracts the verified passage, and replies with exact figures.
Scans uploaded PDFs, DOCX files, and price schedules.
Quotes exact fees, Sunday timings, and prep rules.
Never invents prices or unverified medical policies.
Escalates unlisted edge cases to your human team.
“Do you handle emergency crown re-cementing on Sundays, and how much does it cost?”
“Emergency Crown Re-Cementing: Offered on Sundays from 10:00 AM – 2:00 PM at ₹1,800. Single-visit re-bonding included.”
“Do you handle emergency crown re-cementing on Sundays, and how much does it cost?”
“Yes! According to our 2026 Fee Schedule, we handle emergency crown re-cementing on Sundays from 10:00 AM to 2:00 PM for ₹1,800. Would you like me to reserve a morning slot for you?”
Connect your existing clinic WhatsApp Business number without losing access to your phone app. Aura AI handles routine appointment bookings, reminders, and FAQs 24/7 (target <10s reply under optimal network conditions), while your receptionists can jump in anytime from the native WhatsApp Business app.
Reply from your phone while Aura AI handles volume 24/7.
Fast automated replies (varies by network conditions).
Voice calls and WhatsApp threads on the same number.
AI automatically yields when staff joins a thread.
Any slot for a cleaning tomorrow at 3 PM? Can I bring my X-rays?
Booked with Dr. Ananya for tomorrow afternoon:
Yes! Bring your X-rays or send a photo right here. See you at 3 PM!
Claim dedicated local or toll-free virtual phone numbers inside your workspace in seconds—or forward calls from your existing clinic reception line—with zero SIP PBX hardware. Every virtual line supports concurrent multi-channel inbound calls so patients never hear a busy signal.
Claim local or toll-free lines inside your workspace.
Eliminates busy tones and hold queues at peak hours.
Keep your clinic number via conditional call forwarding.
Connect any acquired number to Aura AI in one click.
Provision local or toll-free numbers with instant cloud activation and zero telecom hardware.
Bengaluru Local Line • Unlimited Channels • HD Audio
Provisioned & active in your workspace
Aura AI follows your clinic's structured intake workflow before locking in any appointment. It qualifies the caller's chief complaint, matches them to the right specialist, checks real-time clinic calendar availability to prevent double-bookings, and dispatches an instant confirmation.
Collects symptoms, urgency, and custom intake details.
Routes patients to the right doctor and open time slot.
Reserves slots in your live calendar with zero overlap.
Sends automated WhatsApp & calendar invites on lock.
How It Works
Deploy production-ready voice agents in minutes, then customize every interaction as you scale.
Define your agent's role, tone of voice, and clinic workflows in plain natural language—no flowcharts or complex code required.
Drop in your clinic PDFs, treatment pricing sheets, and pre-visit prep guides so the agent answers from verified ground-truth files.
Provision a dedicated clinic phone line or forward your existing reception number, and link your existing WhatsApp Business account.
Track every inbound call, WhatsApp thread, and booked appointment from a unified live dashboard with full audio and text logs.
Capabilities
Every tool you need to run an automated front desk without sacrificing personal human warmth.
Answers every inbound call immediately, even during peak rush hours or holidays. No busy tones, no dropped callers.
24/7 AI answers and books on WhatsApp while your staff continues chatting seamlessly in the native WhatsApp Business app.
Retrieves answers directly from your uploaded pricing lists and clinic protocols, and politely escalates unfamiliar questions to your team.
Lead callers through structured qualification, collect intake details, and schedule appointments on your calendar.
Review complete word-for-word conversation logs and listen to audio recordings for quality assurance and compliance.
Drop your voice assistant directly into your website with a single line of script. Visitors can talk directly in-browser.
Join modern practices and businesses eliminating missed calls with Aromatic Intelligence.