Embedded Cloud API Onboarding • Coexistence for WhatsApp Business

Coexistence for WhatsApp Business

Whether a patient messages your clinic directly on WhatsApp or follows up after a call, Aura AI replies with booking confirmations, calendar slots, and clinic directions while your front-desk staff stay active on the same number.

Connect WhatsApp Business Talk to Integration Specialist
Always-On Shared Inbox

Automated & Staff Coexistence for WhatsApp

Target < 10s Reply (Optimal Network)
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Aromatic Dental Clinic ✓
Verified Business Profile • Coexistence Active
24/7 Active Thread • AI + Staff Coexistence

Hello Rahul! 👋 Thank you for reaching out to Aromatic Dental Clinic.

Your consultation with Dr. Ananya Sharma has been locked in our schedule:

🗓️ Thursday, Oct 12 at 3:00 PM
📍 100ft Road, Indiranagar, Bengaluru
📋 Please arrive 10 minutes early for digital check-in.
📅 Add to Calendar 📍 Directions
11:42 AM ✓✓
Staff Coexistence: Your human front-desk staff can reply directly in the WhatsApp Business App on their phones without disconnecting the AI agent.

Why Coexistence for WhatsApp is Essential

Combine 24/7 AI replies on WhatsApp (targeting under 10s under optimal network conditions) with human receptionist messaging on the exact same phone number.

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Zero Dual-Number Hassle

Use your single primary clinic landline or mobile number for both inbound voice calls and WhatsApp Business messaging.

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Staff Smartphone Compatibility

Front-desk receptionists keep full access to the native WhatsApp Business App on mobile and web to chat manually whenever needed.

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Built for the WhatsApp Business Platform

Onboard in 2 minutes via Embedded Signup for the WhatsApp Business Platform, with support for business profile verification.